CrossBoundary Energy is currently recruiting a full-time Administrative Assistant to facilitate the efficient operations of the DRC Office (specifically Lubumbashi and Kolwezi) by performing a variety of office management, clerical, and administrative tasks. The ideal candidate will be a proactive problem solver with excellent communication skills and attention to detail. We are looking for a candidate with previous experience working in an office environment, performing administrative duties, coordinating financial activities of a business (e.g. consolidation of invoices, management of customer accounts where applicable, etc.), and providing support to a highly diverse team. Additionally, candidates must have a solid working knowledge of office processes, computer software (including Microsoft Excel and Word), and electronic communication tools.

This role is responsible for responding to ad hoc requests, coordinating projects, and managing business tasks such as filing, copying, researching printer problems, and organizing logistics. We are seeking a highly organized and proactive Administrative Assistant with at least two years of experience to support our operations. The ideal candidate will be fluent in English, structured in their approach, and capable of independently handling administrative tasks while ensuring seamless travel arrangements in and out of the Democratic Republic of the Congo (DRC).

Who We Are
The CrossBoundary Energy team is a unique group of people who are genuinely excited by the opportunity to make a difference in some of the world's most challenging and exciting renewable energy markets. The chosen candidate will play an important role in a unique team with the opportunity to make a large impact on the clean energy landscape in Africa. Team members come from diverse backgrounds but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.

Who You Are

• Excellence: You hold yourself to high standards and lead by example. You overdeliver on all tasks – big or small – necessary to contribute toward the team objective
• Finds Strength in Diversity: Skilled at creating professional relationships across nationalities, personalities, and contractual roles to get the job done. Patient and skilled at training contractors to consistently deliver to our high expectations for ESG compliance
• Curiosity: Not satisfied with “no;” assists others to generate creative solutions by looking at problems from new perspectives. You do not make or accept ultimatums
• Acts Like an Owner: Assertive on the key elements of HSEC on a construction site; confident recommending changes and new ways of operating to teammates and external contractors
• Deliberate Thinker: A practical thinker known for choosing the simple, robust solution where more complicated approaches would deliver the same results. Naturally organized, systematic, and calm under pressure
• Bias to Action: Self-starter who is passionate about creating lasting change in Africa. You are comfortable with ambiguity and effective in a fast-moving and complex environment
• Integrity: Detail-oriented, determined, and thorough in setting and enforcing HSE and ESG standards

Required Qualifications
General Administration:

• Support the DRC operations, primarily work with the DRC Development Director and the Kamoa Delivery team to identify admin related support needs
• Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment
• Coordination and set-up of CBE local DRC office in Lubumbashi (furniture, branding, decoration, etc.)
• Serve as a liaison with other departments on essential administrative and operational matters
• Arrange meetings and conferences, schedule interviews and appointments, and perform other duties related to maintaining one or more individual schedules; make travel and lodging arrangements, either directly or through travel agencies
• Carry out administrative tasks such as filing, typing, copying, binding, scanning, etc. &nbsp
• Assist in organizing and supervise other office activities (e.g., event planning, team lunches, etc.)
• Ensure that basic facilities, such as water and heating, are well-maintained
• Ensure seamless office equipment operations by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment, etc.
• Address employee’s queries regarding office management issues (e.g., stationery, hardware, and travel arrangements)
• Anticipate the needs of others to ensure their seamless and positive office experience
• Perform miscellaneous job-related duties as assigned

• Ensure all transactions are recorded and coded accurately in all accounting systems
• Monitor accounts to ensure payments are up to date and perform bank reconciliations
• Perform accounts analysis and reconciliations where required
• Assist with providing information to external auditors for the annual audit

• Support the DRC logistics team with administrative enquiries. This might require for example but not limited to: submitting applications at various offices for signature, providing CBE details as a consignee for small related shipments, etc.
• Process and direct inquiries and incoming packages or deliveries
• Order, stock, and distribute office supplies

• Manage all aspects of travel logistics, including accommodation and transportation for personnel traveling to and from the DRC.
• Support Visa Application where required

• Bachelor’s degree in a relevant field
• At least 2 years of related experience working in administrative services, finance, accounting, audit, or related area is required
• Excellent written and verbal communication skills
• Excellent customer service skills required
• Experience in a multinational or fast-paced environment
• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly
• Attention to detail and problem-solving skills
• Proven ability to work in a fast-paced environment and stay calm under pressure
• Solid working knowledge of office processes, computer software, and electronic communications tools
• Ability to work and communicate in English

Location
Candidates will join our team in Lubumbashi, Democratic Republic of Congo (DRC)

Equal Opportunity Employer
CrossBoundary is an equal opportunity employer. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]

Contact
Interested candidates should apply at https://www.crossboundary.com/careers/