Senior Lead - Shared Services and Recruitment (Short-Term Contract)
At M-KOPA, We Finance Progress.
Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
As Senior Lead - Shared Services & Recruitment, you will provide high-quality HR administrative support and will be the first point of contact for employees and managers regarding Shared Services and Recruitment-related inquiries. This includes supporting the onboarding of new team members.
This is a short-term contract for four (4) months only.
What you will do:
Respond to HR-related inquiries from employees and managers raised through our ticketing system within the service level agreement.
Help administer HR processes, including onboarding, offboarding, and documenting employee changes.
Maintain accurate and up-to-date employee data in the HR system and other HR-related databases.
Produce HR reports and analyze HR data to support decision-making.
Provide administrative support in the preparation of new hire contracts, contract renewals, and employee change documents.
Ensure compliance with HR policies, procedures, and regulations.
Contribute to the continuous improvement of HR procedures.
Maintain the confidentiality of all HR-related information.
Manage end-to-end recruitment for Nigeria.
Coordinate onboarding for new team members in Nigeria.
Update all recruitment trackers.
Diploma Holder / Degree holder, preferably in Human Resource or a related field.
3+ years of HR-related experience.
Experience and a high capacity for managing multiple tasks and people simultaneously while delivering high-quality output.
Highly computer literate with capability in email, MS Office, and related business and communication tools.
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.