Warehouse Operations Lead

M-KOPA

M-KOPA

Operations
Nairobi, Kenya
Posted on Friday, February 9, 2024

At M-KOPA, We Finance Progress.

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Our people reflect this mission; we pride ourselves in empowering our people to own their own careers and encouraging growth through our learning and development programs, coaching partnerships, and on-the-job training. As a collective, we value diversity, knowing every journey brings its own reward, and support each employee as they travel theirs. This includes our family-friendly policies, commitment to employee mental and physical well-being, and flexible working practices. Our aim is for every employee to be able to shape their own career, whilst helping shape the future of M-KOPA as we grow together.

Job Purpose

You will be responsible for leading a team of inventory and warehouse officers to manage and oversee inventory control and stock management within M-KOPA Warehouse. Your responsibilities are to ensure the efficient tracking, maintenance, and organization of inventory, as well as leading a team to achieve nil stock variances.

You will report to the Warehouse Operations Manager. This is an on-site role in Nairobi, Central Business Park.

Key Job Functions

Inventory Tracking and Record-Keeping

  • Ensure accurate tracking of inventory levels, both incoming and outgoing. This involves monitoring stock levels and making sure that the data on systems and trackers is up-to-date.

  • Conduct cycle counts, including researching and documenting inventory discrepancies, to identify root causes and propose solutions.

  • Coordinate the fulfillment of daily orders by ensuring proper stock supply planning from the Ready-For-Sale (RFS) and sourcing team and proper order planning for RFS's units

  • Leveraging inventory management systems in place to streamline processes and maintain accurate stock records at all times.

  • Own the creation of part numbers and descriptions on the inventory management systems.

Optimize warehouse and storage

  • Optimize inventory systems as well as warehouse layout to determine how quickly and easily accessible stock is for efficient picking methods.

  • Determine aged stock seating in the warehouse.

  • Implementing inventory control processes to minimize losses due to theft, damage, or obsolescence.

  • Identify areas for process improvement and implement changes to enhance inventory management efficiency.

  • Ensure compliance with all relevant regulations and industry standards related to inventory management.

Reporting and documentation

  • Manage the inventory tracking system to record deliveries, shipments, and stock levels.

  • Generate reports on inventory performance, such as transactions, stock levels, and other relevant metrics, to inform decision-making.

  • Perform daily audits and publish daily reports to ensure the accuracy of system quantities in all warehouse locations.

  • Conducting weekly audits to verify the accuracy of inventory records and identify discrepancies.

Supervisory responsibilities

  • Provide training and support to inventory officers to ensure they are knowledgeable about inventory processes and best practices.

  • Oversee the job assignments and activities of the inventory control staff.

  • Collaborate with the warehouse operations manager to provide performance evaluations that are timely and constructive.

Experience/ Skills & Competencies/ Licences & Certifications/ Education Required

  • 3 + years experience in managing logistical and warehouse operations

  • Bachelor’s degree in a related field

  • People leadership and management experience in any similar capacity

  • Deep understanding of Warehouse Management Systems

  • Good understanding of Kaizen to implement the 6s standards

  • Understanding raw material inventory and the movement of finished goods

  • Track record of hitting tight deadlines without compromising on quality of execution

  • Excellent analytical and problem-solving skills

  • Ability to communicate with all levels of leadership and drive action

  • Integrity and openness, combined with a commitment to good governance

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.