Join M-KOPA and Shape the Future of One of Africa’s Largest Sales Forces

As M-KOPA’s Sales Strategy Manager, you will play a pivotal role in shaping the future of one of Africa’s largest and most dynamic sales forces. If successful, you will be at the forefront of our sales operations, working closely with the Director of Sales to support and enhance our acquisition sales function.

You will perform ad hoc analysis, manage end-to-end projects, gather and interpret data, and create insightful reports. Your role will be crucial in identifying best practices and implementing strategies that drive sales growth.

This is an opportunity to work in a low-ego environment where progress, excellence, and humility are at the core of everything we do.

What We’re Looking For

We’re on the hunt for a dynamic professional who’s as comfortable with quantitative data as they are with being out in the field gathering qualitative insights. Here’s what makes a great fit for this role:

• Analytical Skills: You have a knack for interpreting complex sales data and spotting trends. You’re proficient in data analytics tools like Looker and Excel, and you have a basic understanding of SQL or similar languages.

• Communication Skills: You’re a clear and effective communicator, both in writing and verbally. Proficiency in English is essential, and knowledge of any local languages in our core markets (Ghana, Nigeria, Kenya, Uganda, and South Africa) is a bonus.

• Personal Qualities: You’re a proactive problem-solver, a strong team player, and you thrive in a fast-paced environment. You have a high degree of integrity and accountability, and you’re great at building relationships and influencing others.

• Leadership and Collaboration: You can lead and motivate without direct authority, and you’re skilled at influencing stakeholders and working with cross-functional teams.

• Innovation and Process Improvement: You’re always on the lookout for innovative ways to improve processes and drive sales performance.

What You Will Do

This is a dynamic role, so no two days will look the same. However, your days will likely include some of the following activities:

Make Us Smarter

• Competitive Analysis: Dive deep into market trends to uncover new opportunities, compile competitive insights, and use these insights to drive better decision-making and operational improvements.

• Sales Forecasting: Assist in forecasting and planning to align our sales goals with market demands.

• Reporting: Create and maintain Looker and Excel reports, develop and track KPIs to measure sales effectiveness, and chair meetings.

Innovate to Improve

• Innovation: Identify ways to achieve incremental improvements in our sales performance, either by identifying shortfalls in our current approach or finding better ways of delivering results.

• Monitoring and Evaluation: Own initiatives to improve sales (end-to-end), including design, launch, and monitoring in our core markets.

Collaborate and Influence

• Stakeholder Communication: Keep key stakeholders in the loop with regular updates and insights.

• Market Support: Help make the lives of the operating teams in local markets easier by supporting reporting, budgeting, or any other areas where support is required.

Hiring Process

We know your time is valuable, and we aim to move our hiring process quickly. At the same time, we understand that getting the right fit is important for both the company and the candidate. Here’s our process:

1. Pre-screen Interview: Run by our HR team, this brief interview covers basic questions about the company and the position, and allows us to get to know you better.

2. Screening Interview: A 45-minute informal conversation about your experience and the position. This is a mutual screening interview - we want to learn about you, and we want you to learn about the company and ensure that the position feels like a good fit. Come with lots of questions!

3. Take-Home Exercise: This is the core of the interview process. While demanding, it allows us to see how you work under conditions that closely match your actual working environment. The typical commitment is about 4-5 hours, though we are flexible for candidates who need more time.

4. Final Panel: This is a chance to meet other key partners within M-KOPA who you would be working closely with (e.g., from our commercial and credit teams). It’s also an opportunity to interact with leaders outside of our technology function, helping you assess your broader fit with the company.