We are looking for a Warehouse Assistant (Provisioning) to join our Warehouse team in Lagos, Nigeria where progress, and humility are valued as highly as technical excellence.

Managing responsibilities from receiving and processing incoming stock and materials, you will be picking and filling orders from stock, packing and shipping orders, managing, organizing and retrieving stock in the warehouse.

What's exciting about this role?

• You will receive all deliveries into the warehouse

• You will manage order processing (shipping of orders on AX and EAB systems).

• You will update all delivery trackers and assist in resolving all dispatch queries from the field.

• You will manage daily posting of serials on Mkopanet before the stock reaches the FSMs/SEs

• You will track all dispatches to ensure deliveries on time

• You will ensure all provisioned phones are scanned, boxed, labelled, and moved to the appropriate racks in the warehouse.

• You will maintain record of RFS (Ready for Sale) phones in the warehouse.

• You will assist in dispatching process of stock from the warehouse to different locations.

Expertise

Our expectations are that your CV reflects a rich blend of technical expertise and practical experience, positioning you as a valuable asset as a Warehouse Assistant.

• Diploma in Store /Warehouse management or Procurement.

• You have two years’ work experience in a similar position

• You are experienced in using inventory management system

• You have excellent Presentation, Communication, Coaching, and People Skills.

• You have a process-oriented mindset.

• Proficiency in Excel, PowerPoint, Word.

Our hiring process is as much about us selling to you as the other way round-the interview process will be as follows:

• Recruiters call 30 mins - an introduction to the process and M-KOPA

• Technical assessment - A deep dive into the role dynamics

• Hiring Team call 45 mins - High level introductions with the hiring Team

• Stakeholder interview 60 mins - This is where most of the magic happens.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.